Open AccessIRCTC: A Case of Service Failure
Author(s) -
Shipra Singh,
Mohd Aamir Khan
Publication year - 2012
Publication title -
delhi business review
Language(s) - English
Resource type - Journals
eISSN - 2277-7725
pISSN - 0972-222X
DOI - 10.51768/dbr.v13i1.131201210
Subject(s) - service (business) , business , computer science , marketing