Open AccessThe Impact of Tourist Experience Quality and Involvement on Tourist Recommendation Intention: Evidence From Ramelau Mountain as Tourist Destination in Timor-Leste
Author(s) -
Agustinus Nahak Seran,
Domingas R. da C. Ximenes,
Margaretta Evy M.D. da Silva,
Estanislau De Sousa Saldanha
Publication year - 2021
Publication title -
timor leste journal of business and management
Language(s) - English
Resource type - Journals
ISSN - 2709-5355
DOI - 10.51703/bm.v3i1.39
Subject(s) - tourism , likert scale , advertising , quality (philosophy) , marketing , business , destination image , scale (ratio) , government (linguistics) , empirical research , psychology , geography , destinations , developmental psychology , philosophy , linguistics , cartography , archaeology , epistemology
This study aims to test a model linking tourist experience quality, involvement and recommendation intention. The data was collected from 397 tourists as respondents used a five scale likert questionnaires, and SMART-PLS 3.1 was used for data analysis. The result of this research showed that tourist experience quality and involvement positively and significantly influenced on tourist recommendation intention. This study enriches the empirical debates on tourist experience quality, involvement and recommendation intention in emergent tourist destination. Study also provides insight description to the government and tourism industry to improve Ramelau Mountain as tourism destination by providing memorable experience quality and tourism engagement to enhance tourists to revisit and recommend to the other potential tourists to visit Ramelau Mountain.