Open AccessTHE EMOTIONAL LABOR AND BURNOUT IN MARRIED FEMALE DOCTORS OF PAKISTAN: THE MODERATING ROLE OF WORK-FAMILY CONFLICT
Author(s) -
Faiqa Yaseen,
Qurat Ul Ain,
Yousaf Jamal
Publication year - 2021
Publication title -
gomal university journal of research
Language(s) - English
Resource type - Journals
eISSN - 2708-1737
pISSN - 1019-8180
DOI - 10.51380/gujr-37-04-05
Subject(s) - moderation , emotional exhaustion , burnout , emotional labor , work–family conflict , psychology , association (psychology) , emotion work , clinical psychology , social psychology , work (physics) , developmental psychology , psychotherapist , mechanical engineering , engineering
The current study aimed to investigate the moderating role of work-family conflict between emotional labor (surface acting) and burnout (emotional exhaustion) in married female doctors. A cross-sectional study was carried out on 200 married female doctors working in public and private hospitals. Data was collected using the three reliable and valid scales. Findings revealed that work-family conflict is the significant moderator. The results indicated that at the low level of work-family conflict, the association of surface acting and emotional exhaustion was not significant (B = .02, SE = .17, p > .05) whereas at a moderate level of work-family conflict (B = .46, SE = .12, p .001).The findings are discussed in light of existing literature.