Open AccessFuture Intention to disclose personal information via mobile apps
Author(s) -
Sady Darcy da Silva,
Edimara Mezzomo Luciano,
Rafael Mendes Lübeck
Publication year - 2021
Publication title -
revista de ciências da administração
Language(s) - English
Resource type - Journals
eISSN - 2175-8077
pISSN - 1516-3865
DOI - 10.5007/2175-8077.2021.e67839
Subject(s) - framing (construction) , framing effect , psychology , personally identifiable information , social psychology , internet privacy , computer science , computer security , engineering , persuasion , structural engineering
This study analyses the future intention to disclose personal information in order to use mobile applications (apps) and the framing effect in relation to privacy concerns. To test the effects, an experiment was conducted involving 405 participants, using a single-factor design with independent groups and covariates. The results indicate concern about privacy is negatively related to the future intention, confirming the effects of framing on future intention, with the effect being negative in relation to the negative framing of trust beliefs and positive in relation to the positive framing of risk beliefs, while the moderating effect was not confirmed. Thus, this paper contributes to two specific areas: 1) privacy, because it confirms the relationship between information privacy concerns and future intention (new proposed scale); and 2) decision-making, as it demonstrates the effects of framing on risk and trust beliefs in future intentions, which, as far as is known, has not previously been shown.