Open AccessTecnologia da informação e serviços de referência eletrônicos: uma proposta de aplicação baseada em chatterbots e ontologias
Author(s) -
Guilherme Ataíde Dias,
Gustavo Henn,
José Wendell de Morais Silva
Publication year - 2007
Publication title -
encontros bibli
Language(s) - English
Resource type - Journals
ISSN - 1518-2924
DOI - 10.5007/1518-2924.2007v12n23p47
Subject(s) - ontology , interface (matter) , computer science , world wide web , library science , philosophy , epistemology , bubble , maximum bubble pressure method , parallel computing
Discusses the main concepts concerning to the development of an electronic reference system in an information unit through the use of information technology. The concepts related to the use of chatterbots are presented as well its main uses, evolutive generations and the languages used in its implementation. It is explained in a generalized way what it is an ontology and its meaning in the area of Information Science. The architecture of the DELPHOS system is explained and also the choices made concerning the construction of the user interface, AIML processor and the bases of knowledge. The paper ends suggesting a future study with the objective to evaluate the emergent dynamic relating the users’s interaction with the chatterbot and the possibility building a user profile from the interactions with the chatterbot