Open AccessANALYSIS OF THE QUALITY OF THE WHOLE JOURNEY (DOOR-TO-DOOR) PASSENGER EXPERIENCE
Author(s) -
María Dolores Herrero Tomás,
Emilio González Viosca
Publication year - 2016
Publication title -
libro de actas cit2016. xii congreso de ingeniería del transporte
Language(s) - English
Resource type - Conference proceedings
DOI - 10.4995/cit2016.2016.4083
Subject(s) - transport engineering , quality (philosophy) , passenger transport , service (business) , service quality , business , quality of service , transport infrastructure , marketing , geography , regional science , engineering , telecommunications , philosophy , epistemology