Open AccessConversational AI
Author(s) -
Prof. Ahlam Ansari,
Fakhruddin Bootwala,
Owais Madhia,
Anas Lakdawala
Publication year - 2021
Publication title -
international journal of advanced research in science, communication and technology
Language(s) - English
Resource type - Journals
ISSN - 2581-9429
DOI - 10.48175/ijarsct-1141
Subject(s) - computer science , conversation , smart phone , product (mathematics) , phone , simple (philosophy) , world wide web , human–computer interaction , knowledge management , telecommunications , philosophy , linguistics , geometry , mathematics , epistemology
As we know a business has many customers and these customers may have a lot of queries. It is hardly possible for a customer representative to attend every customer personally. Hence a conversational AI is used to provide a simple and efficient solution and provide a human like experience to the user. The project aims to develop a Conversation AI program that can help the business handle different types of queries the customers may have. Even people who know a little about a computer or a smart phone can easily use this AI. This product in saves the resources and time of the business and also eases the customers.