Conversational AI | Zendy

Prof. Ahlam Ansari | Zendy; Fakhruddin Bootwala | Zendy; Owais Madhia | Zendy; Anas Lakdawala | Zendy

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Conversational AI

Author(s) -

Prof. Ahlam Ansari,

Fakhruddin Bootwala,

Owais Madhia,

Anas Lakdawala

Publication year - 2021

Publication title -

international journal of advanced research in science communication and technology

Language(s) - English

Resource type - Journals

ISSN - 2581-9429

DOI - 10.48175/ijarsct-1141

Subject(s) - computer science , conversation , smart phone , product (mathematics) , phone , simple (philosophy) , world wide web , human–computer interaction , knowledge management , telecommunications , philosophy , linguistics , geometry , mathematics , epistemology

As we know a business has many customers and these customers may have a lot of queries. It is hardly possible for a customer representative to attend every customer personally. Hence a conversational AI is used to provide a simple and efficient solution and provide a human like experience to the user. The project aims to develop a Conversation AI program that can help the business handle different types of queries the customers may have. Even people who know a little about a computer or a smart phone can easily use this AI. This product in saves the resources and time of the business and also eases the customers.

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