Open AccessINFLUENCE FACTORS OF THE TACIT KNOWLEDGE ELICITATION PROCESS: SYSTEMATIC LITERATURE REVIEW
Author(s) -
Cláudio Roberto Rosário,
Fernando Gonçalves Amaral
Publication year - 2021
Publication title -
international journal of knowledge engineering and management
Language(s) - English
Resource type - Journals
ISSN - 2316-6517
DOI - 10.47916/ijkem-vol9n25-2020-83301
Subject(s) - tacit knowledge , knowledge management , process (computing) , originality , scopus , systematic review , computer science , scope (computer science) , knowledge integration , knowledge engineering , sociology , political science , qualitative research , social science , medline , law , programming language , operating system
Goal: This systematic review aimed at highlighting and performing an integrated discussion of the factors of the tacit knowledge elicitation process. Design/Methodology/Approach: The research method adopted in this study was (PRISMA) Preferred Reporting Items for Systematic Reviews and Meta-Analyses. The databases, Science Direct, Web of Science, Scopus, and Emerald Insight were chosen based on the possibility of finding articles from collections such as Elsevier, Springer e Taylor & Francis. Search terms related to “knowledge Elicitation” are the following: "knowledge Elicitation" OR "knowledge acquisition" AND technique AND “Tacit Knowledge". Results: The main research findings listed by the article were the inclusion of a knowledge engineer considering the SECI model, the indication of predictability in the perception of episodic knowledge in a tacit knowledge elicitation process, and the hybrid adoption of knowledge elicitation techniques.Limitations of the research: The selection criteria were based only on articles written in the English language and taking into consideration the period from 2008 to 2020.Originality/value: The structure of this article was based on the indication of theoretical gaps and the need to deepen the themes underlying the process of eliciting tacit knowledge, which allowed a systematic exposure of a broad scenario that represents the scope and complexity.