Open AccessFarmers’ Perceptions of Information and Communication Technology (ICT) Use in Extension Service Delivery in Northern Region, Ghana
Author(s) -
Francis Obeng,
Salifu Gumah,
Stephen Mintah
Publication year - 2019
Publication title -
deleted journal
Language(s) - English
Resource type - Journals
ISSN - 2343-6727
DOI - 10.47881/126.967x
Subject(s) - mobile phone , information and communications technology , likert scale , business , service delivery framework , phone , service (business) , marketing , perception , scale (ratio) , geography , computer science , telecommunications , psychology , world wide web , developmental psychology , linguistics , philosophy , cartography , neuroscience
Extension methodologies for communicating technologies to farmers have evolved over the past 200 years from so-called traditional methodologies to more advanced and technology-based methodologies that enable extension staff to reach many people within the shortest possible time in a more effective and efficient way. Though traditional methods are still relevant and effective, current trends require the use of more innovative and cost-effective methodologies. This paper examined the perceptions of farmers on the use of ICTs in Extension Service delivery in the Northern Region of Ghana. Ninety farmers were randomly sampled from 6 communities in 6 districts in the region. Data was collected using semi-structured questionnaire. A 5-point Likert scale was used to determine farmers’ perceived effects of ICT on extension delivery. Data were analysed using means, standard deviations, t-test, frequencies and percentages. The most widely used ICTs by farmers are radio, mobile phone and television. Farmers perceive the use of mobile phone to have resulted in timely delivery of information, increased interaction among farmers and between farmers and AEAs and effective use of time and energy by AEAs. The use of radio has improved adoption of technologies and enhanced farmers’ awareness of innovations. It is concluded mobile phone, radio and television are used widely in the region and have very positive effects on extension service delivery.