Open AccessIMPACT OF CONFORMITY, COMMITMENT AND MANAGEMENT STYLE ON AN INFORMATION SYSTEM PROJECT
Author(s) -
Bassam Hussein,
Kristin Helene Jorgensen Hafseld
Publication year - 2014
Publication title -
computing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.184
H-Index - 11
eISSN - 2312-5381
pISSN - 1727-6209
DOI - 10.47839/ijc.13.4.636
Subject(s) - commit , conformity , business , knowledge management , competence (human resources) , project management , management styles , resistance (ecology) , process management , psychology , public relations , computer science , political science , social psychology , management , ecology , database , economics , biology
This paper studies the impact of organizational influences on the development of a major information system project at a governmental organization in Norway. The results suggest that strong conformity pressure and weak affective organizational commitment among end users, in addition to the lack of project management competence in the organization were contributing factors that led to complications, overspending, delays, and reworks. The findings also indicate that a combination of an authoritarian style and resistance to change have impacted on the organization ability to effectively involve, prepare and commit end-users to the project and to the changes it will create in the organization. In addition to these cultural factors, there was also lack of top management support, which has directly impacted the organization’s ability to provide support and resources.