Open AccessAnalysis of Efficiency and Effectiveness of The Performance of Public Housing and Residential Area: The case of Palembang
Author(s) -
Sya'nia Dharmika
Publication year - 2020
Publication title -
international journal of finance research
Language(s) - English
Resource type - Journals
ISSN - 2746-136X
DOI - 10.47747/ijfr.v1i1.30
Subject(s) - sanitation , index (typography) , government (linguistics) , operations management , business , public housing , environmental economics , environmental planning , geography , transport engineering , engineering , civil engineering , environmental engineering , computer science , economics , philosophy , world wide web , linguistics
Dinas Perumahan Rakyat dan Kawasan Permukiman (Pera KP) is an element of the Regional Apparatus Organization (OPD) of the regional government of Palembang City which operates in 4 (four) heads of fields, namely, the fields of Utilities, Environmental Sanitation, Housing and Environmental Roads. In 2018, there are several activities or programs that have not been realized but will be realized in 2019. This research identifies activities or programs in 2019 using the Efficiency and Effectiveness method. Based on the results obtained, the Pera KP Office is included in the Efficiency category. While the results of the questionnaire distributed using the Community Satisfaction Index, the effectiveness level was in the good category with a number of 68.5