
Case study analysis concerning social accountability management success factors
Author(s) -
Diana Dragomir,
Florian Teleaba,
Mihai Dragomir
Publication year - 2020
Publication title -
technium social sciences journal
Language(s) - English
Resource type - Journals
ISSN - 2668-7798
DOI - 10.47577/tssj.v8i1.588
Subject(s) - benchmarking , accountability , corporate social responsibility , business , context (archaeology) , private sector , public relations , social accounting , citizenship , best practice , accounting , knowledge management , process management , political science , marketing , management , management accounting , computer science , economics , politics , paleontology , law , biology
The article presents a case study dealing with two companies in Romania that have implemented social accountability management systems in accordance with the SA8000 standard and improved them over the course of almost a decade. The analysis is performed in the context of the need to formalize private sector approaches to corporate citizenship through CSR initiatives and frameworks. It involves a semi-structured interview in each of the companies and the use of the benchmarking tool to perform a comparison among them. The discussion is focused on identifying success factors conducive to each situation or overall, that could be disseminated as good practices to other companies interested in pursuing the same effort.