Open AccessThe effects of customer relationship management (CRM) on e-commerce evolution: A systematic review
Author(s) -
Edithe Oliveira Nogueira,
Míriam Borchardt
Publication year - 2022
Publication title -
technium social sciences journal
Language(s) - English
Resource type - Journals
ISSN - 2668-7798
DOI - 10.47577/tssj.v36i1.4124
Subject(s) - customer relationship management , database transaction , business , knowledge management , marketing , e commerce , transaction data , computer science , world wide web , database