Open AccessImpact of ISBAR Communication Training on Interpersonal Communication and Teamwork of Residents in General Practice Standardized Training
Author(s) -
Min Chen,
Jie Yin,
Rui Chang Jia,
Hao Zhang,
Rong Yan,
Yong Zhang
Publication year - 2020
Publication title -
technium social sciences journal
Language(s) - English
Resource type - Journals
ISSN - 2668-7798
DOI - 10.47577/tssj.v11i1.1609
Subject(s) - teamwork , interpersonal communication , interpersonal relationship , psychology , communication skills , training (meteorology) , medical education , social skills , communication in small groups , communication skills training , medicine , social psychology , developmental psychology , political science , law , physics , meteorology
Interpersonal communication and teamwork is one of the training objectives of standardized training for residents. The ISBAR (Identify, Situation, Background, Assessment, Request) communication training model can effectively improve physicians’ clinical communication skills and teamwork ability. Our research aims to explore the impact of the ISBAR communication training on the interpersonal communication and teamwork of residents in general practice standardized training. A total of 92 general practitioners (GP) who participated in the Standardized Residency Training in the First Affiliated Hospital of Xi’an Jiaotong University in September 2018 were randomly recruited and divided into observation groupn=46 and control groupn=46 using simple random grouping method. GP in the observation group was trained by the ISBAR communication training model, whereas GP in the control group was trained by the traditional clinical education model. Six different scales were used to assess the interpersonal communication ability and teamwork ability of the two groups at different time points. After two weeks of trainingthe scores of interpersonal communication ability and teamwork ability in the observation group were higher than those in the control groupP<0.05. ISBAR communication training model may significantly improve the interpersonal communication skills and teamwork ability of residents in general practice standardized training.