Open AccessDecision Model of Use E-Money in Covid-19 Pandemic Situation
Author(s) -
Ni Putu Dyah Krismawintari,
Yeyen Komalasari,
Mukhlis Mukhlis,
Christimulia Purnama Trimurti,
I Wayan Ruspendi Junaedi
Publication year - 2020
Publication title -
technium social sciences journal
Language(s) - English
Resource type - Journals
ISSN - 2668-7798
DOI - 10.47577/tssj.v10i1.1333
Subject(s) - cash , covid-19 , pandemic , business , service (business) , database transaction , actuarial science , economics , marketing , finance , computer science , database , medicine , disease , pathology , infectious disease (medical specialty)
this research was conducted to determine what variables influenced the e-money usage decision model during the Covid-19 pandemic. The survey involved 160 respondents during the Covid-19 pandemic. This research uses a quantitative approach using structural analysis of the SEM-AMOS model. A person's decision to use e-money is significantly influenced by concerns about Covid-19 transmission when they leave the house. Other variables are the frequency of someone searching for news about Covid-19, transaction behavior, ease of electronic money, efforts to attract the use of E-Money by service providers, and the use of cash when COVID-19 does not have a significant effect. Suggestions that can be given if e-money services want to increase public interest in using non-cash services, it is necessary to increase the security of transactions and provide facilities or service features that can be accessed from home.