Open AccessPengaruh Kualitas Layanan Terhadap Loyalitas Pelanggan Pada Maskapai Lion Air di Bandar Udara Internasional El Tari Kupang
Author(s) -
Gerda Marselina Andriyani Odem,
Esti Nur Wakhidah
Publication year - 2022
Publication title -
religion, education, and social laa roiba journal/reslaj
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2716-4691
pISSN - 2656-274X
DOI - 10.47467/reslaj.v5i2.1520
Subject(s) - service quality , loyalty business model , business , customer satisfaction , loyalty , advertising , reliability (semiconductor) , marketing , variables , empathy , business administration , service (business) , statistics , mathematics , psychology , social psychology , power (physics) , physics , quantum mechanics