Open AccessWorkplace Friendship, Helping Behavior, and Turnover Intention: The Meditating Effect of Affective Commitment
Author(s) -
Yu-Ping Hsu,
Chun-Yang Peng,
Ming-Tao Chou,
Chun-Tsen Yeh,
Qiongyuan Zhang
Publication year - 2020
Publication title -
advances in management and applied economics
Language(s) - English
Resource type - Journals
ISSN - 1792-7544
DOI - 10.47260/amae/1054
Subject(s) - friendship , social psychology , structural equation modeling , turnover intention , psychology , organizational commitment , statistics , mathematics
The present study drew from the social identity theory to explore the workplacefriendship and adopted the social support theory to examine the effects of workplacefriendship on affective commitment, helping behavior, as well as turnover intention.Research subjects of this study were civil affairs workers in Tainan and ChiayiCounty, Taiwan. Random sampling was used to collect anonymous questionnaires.The results of structural equation modeling (SEM) demonstrated that workplacefriendship had positive influences on affective commitment and helping behaviorand a negative influence on turnover intention. Prior research offered little empiricalevidence of affective commitment as a mediating mechanism linking the workplacefriendship–helping behavior and workplace friendship–turnover intentionrelationships. The present study found that effective commitment played animportant mediating role. Implications for practice were discussed, and directionsfor future research were provided.