Open AccessEffect of Customer Experience and Customer Value Towards Customer Loyalty and Satisfaction on B2B Food and Beverage Sector
Author(s) -
Kristianus Ade Sudiyono,
Prio Utomo,
Claudia Severesia
Publication year - 2022
Publication title -
journal of business and management review
Language(s) - English
Resource type - Journals
ISSN - 2723-1097
DOI - 10.47153/jbmr39.4552022
Subject(s) - customer delight , customer advocacy , customer retention , loyalty business model , business , customer equity , customer to customer , marketing , customer intelligence , customer satisfaction , customer profitability , voice of the customer , service quality , service (business)