Open AccessThe important role of Type A Hospital in efforts to reduce the covid-19 cluster by improving the dimension of service quality in building satisfaction and loyalty of covid-19 patients in Surabaya
Author(s) -
Belina Pangemanan,
Cindy Walewangko,
Marcella Mitzy,
. Amelia
Publication year - 2021
Publication title -
international journal of research publications
Language(s) - English
Resource type - Journals
ISSN - 2708-3578
DOI - 10.47119/ijrp1008711020212385
Subject(s) - test (biology) , referral , government (linguistics) , quality (philosophy) , loyalty , data collection , social distance , psychology , health care , covid-19 , nursing , medicine , family medicine , applied psychology , business , marketing , statistics , paleontology , linguistics , philosophy , disease , epistemology , pathology , economics , infectious disease (medical specialty) , biology , economic growth , mathematics