Open AccessANALYSIS OF THE EFFECT OF SYSTEM QUALITY, INFORMATION QUALITY, SERVICE QUALITY, PROCESS QUALITY, AND COLLABORATION QUALITY TO USEFULNESS, USER SATISFACTION, AND CUSTOMER LOYALTY OF SOCIOLLA APPLICATION CUSTOMER IN SURABAYA
Author(s) -
Desia Kumalasari,
. Amelia,
Oliandes
Publication year - 2021
Publication title -
international journal of research publications
Language(s) - English
Resource type - Journals
ISSN - 2708-3578
DOI - 10.47119/ijrp100691120211695
Subject(s) - quality (philosophy) , customer satisfaction , service quality , regression analysis , business , loyalty business model , marketing , loyalty , the internet , agency (philosophy) , service (business) , computer science , statistics , mathematics , world wide web , philosophy , epistemology