Open AccessCustomers perference and satisfaction towards reliance- 4 g jio services in Tiruchirappalli district
Author(s) -
Y. Razeeth Khan
Publication year - 2020
Publication title -
jamal academic research journal : an interdisciplinary/jamal academic research journal
Language(s) - English
Resource type - Journals
eISSN - 2582-5941
pISSN - 0973-0303
DOI - 10.46947/jarj1120205
Subject(s) - license , telecommunications , business , customer satisfaction , preference , telecommunications service , computer science , marketing , economics , microeconomics , operating system
A computer network or a data network is a digital telecommunication network. Reliance Jio limited a subsidiary of Reliance industry limited is India’s largest private sector company, which is the most first telecom operator to hold pan India unified license. The company provides all communication services except global mobile personal communication by satellite services. The objective is to identify the customer preference and satisfaction on Reliance Jio sim services in Tiruchirappalli district. Data were collected with the help of survey method through structured questionnaire. After collecting the data from the customers, it was verified and analyzed using percentage, chi-square tests method for the identifying the customer response over reliance jio services. The present study carried out with 250 users of Reliance 4G services.