Flip-teaching methodology for university tourism guide and heritage interpreter courses

Flip-teaching is a methodology in which the roles of lecturers and students are reversed, and effective learning is obtained by using ICT and encouraging independent study by students. This methodology inverts the traditional learning patterns and responsibilities of the lecturer, as well as the location, because university students obtain both theoretical and practical knowledge outside the classroom by working on contents provided by the lecturer. The aim of this research is to analyse how students on the Tourist Guide course of the Degree in Tourism at the Universitat Politècnica de València (UPV) design and produce subject materials using the flip-teaching method. In the university training on tourist guiding and heritage interpretation, students develop relevant skills, such as the ability to generate messages from a key idea to provoke emotions in visitors, and other communication skills to facilitate visits and improve user experiences. The results show a more intensive use of class materials by students.