Open AccessTHE EVALUATION OF USABILITY OF I-REHLAH PROTOTYPE BASED ON EXPERTS’ CONSENSUS USING FUZZY DELPHI ANALYSIS
Author(s) -
Mohammad Imran Ahmad,
Mohammad Najib Jaffar,
Ahmad Syukri Adnan,
Naqibah Mansor
Publication year - 2021
Language(s) - English
Resource type - Conference proceedings
DOI - 10.46754/gtc.2021.11.002
Subject(s) - usability , computer science , delphi method , delphi , product (mathematics) , usability inspection , fuzzy logic , government (linguistics) , usability goals , pluralistic walkthrough , order (exchange) , test (biology) , web usability , human–computer interaction , knowledge management , software engineering , process management , engineering , artificial intelligence , business , mathematics , paleontology , linguistics , philosophy , geometry , finance , biology , operating system
To verify a product’s usefulness, each application must go through a testing or evaluation phase. The usability evaluation is described as a test performed on a real user to assess how easy it is to use an application. In this study, the respondents must use the developed prototype and evaluate it by answering the questionnaire provided in order to determine the usability of the i-Rehlah prototype. Since the evaluation of usability could not be applied to Arab tourists as the main respondents, the authors decided to appoint professionals in academia, industry and government as respondents. For the initial phase of construction for the real application, the choice of this technique and a target group of experts is deemed appropriate.