Open AccessTrusting Telework in the Federal Government
Author(s) -
Courtney C. Brown,
Pearl R. Smith,
Nancy Arduengo,
Martha M. Taylor
Publication year - 2016
Publication title -
the qualitative report
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.335
H-Index - 35
ISSN - 2160-3715
DOI - 10.46743/2160-3715/2016.2466
Subject(s) - mandate , government (linguistics) , public relations , perception , psychology , political science , business , sociology , public administration , social psychology , law , philosophy , linguistics , neuroscience
Despite an Executive Office mandate to permit federal workers to telework, federal managers still deny employees this benefit. Several factors have been attributed to their aversion, including lack of trust. Findings from a hermeneutic phenomenological study exploring the lived experiences and perceptions of 12 federal government managers who prohibit their employees from teleworking (Brown, 2013) was analyzed to identify themes related to trust. Of the eight themes Brown identified, five focused on lack of trust. This paper discusses those five trust-related themes and recommends success factors for enabling leaders’ trust of telework are discussed.