Open AccessThe Presentation of Paradise: Impression Management and the Contemporary Nursing Home
Author(s) -
Jason S. Ulsperger,
John Paul
Publication year - 2015
Publication title -
the qualitative report
Language(s) - English
Resource type - Journals
ISSN - 2160-3715
DOI - 10.46743/2160-3715/2002.1968
Subject(s) - impression management , participant observation , publicity , deviance (statistics) , presentation (obstetrics) , psychology , nursing , sociology , public relations , social psychology , medicine , business , political science , marketing , social science , statistics , mathematics , radiology
This report discusses dramaturgical perspectives, organizational impression management, and the history of the nursing home industry. Through participant observation, it uses a critical dramaturgical analysis to examine social interaction in three for-profit nursing homes. It explores how employees in these facilities create impressions of affective care in the face of negative publicity and long-term care competition. Specifically, the article examines four impression management tactics related to nursing home environments, concluding with suggestions for future research relating to organizational deviance.