Open AccessThe evident gap between actual and perceived facilities supporting value-added pharmacy services
Author(s) -
Andi Hermansyah,
Catur Dian Setiawan,
Firqin Fuad Riansyah
Publication year - 2021
Publication title -
pharmacy education
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.198
H-Index - 17
eISSN - 1477-2701
pISSN - 1560-2214
DOI - 10.46542/pe.2021.212.4851
Subject(s) - pharmacy , descriptive statistics , business , value (mathematics) , descriptive research , medicine , nursing , computer science , statistics , mathematics , machine learning
Whilst there is an emerging need to provide Value-Added Pharmacy Services (VAPS), the facilities in community pharmacy may not be supportive to implement this concept.Aim: This study aims to evaluate the actual and perceived facilities supporting VAPS.Methods: A cross-sectional survey was conducted to selected fifty pharmacies in Surabaya Indonesia. Respondents were asked about their agreement towards VAPS and facilities required for providing VAPS. The results were analysed using descriptive statistics.Results: All respondents agreed that pharmacy is in need to provide VAPS. In addition, they viewed the presence of facilities supporting VAPS are urgent. However, the availability of such facilities in the actual practice was relatively limited, highlighting underinvestment to provide VAPS.Conclusion: There is a gap between actual and perceived facilities supporting VAPS. This highlights more investments to upgrade pharmacy facilities.