Open AccessCustomer Satisfaction of Hindustan Petroleum Liquefied Petroleum Gas (LPG) Proudct in Urban Housholds
Author(s) -
A. Sangeetha
Publication year - 2020
Publication title -
international journal of modern trends in science and technology
Language(s) - English
Resource type - Journals
ISSN - 2455-3778
DOI - 10.46501/ijmtst061116
Subject(s) - liquefied petroleum gas , schedule , business , product (mathematics) , petroleum , customer satisfaction , marketing , petroleum product , operations management , engineering , waste management , management , economics , chemistry , mathematics , geometry , organic chemistry
Women usually feels Liquefied Petroleum Gas (LPG) as an Essential Product and which helps them to reducethe day to day challenges. In the LPG gas market demand for the product and supply are having a vital rolein the women’s day to day activity. This study majorly focused on how the Hindustan Petroleum companyprovides services to the households in the Dindigul town and their customer satisfaction. The Study followsdescriptive research design with the help of Semi Structured interview schedule. The study identified that thecompany provides adequate support to the customers and delay in delivery makes customers feels unhappy.