Open AccessFactors affecting employee commitment of office staff in Ho Chi Minh City
Author(s) -
Cuong Nguyen,
Vo Thuc Uyen,
Nguyễn Thị Thanh Nhàn
Publication year - 2022
Publication title -
ho chi minh city open university journal of science- economics and business administration
Language(s) - English
Resource type - Journals
ISSN - 2734-9586
DOI - 10.46223/hcmcoujs.econ.en.12.1.2022.2022
Subject(s) - cronbach's alpha , salary , ho chi minh , exploratory factor analysis , human resources , human resource management , affect (linguistics) , business , organizational commitment , reliability (semiconductor) , psychology , operations management , management , marketing , socioeconomics , engineering , social psychology , political science , sociology , power (physics) , physics , communication , quantum mechanics , low income , economics , law , service (business)
This paper examined the factors affecting the commitment of office staff in Ho Chi Minh City (HCMC). The data is collected through questionnaires from 253 office staff; the SPSS software is used to analyse data through Cronbach’s Alpha reliability testing method, Exploratory Factor Analysis (EFA), and regression analysis. The research results revealed that training and development opportunities, salary and bonuses, and employee benefits are three critical factors that positively affect the commitment of office staff to the enterprise. The study provides implications or strategies for managers to improve their human resource management and enhance long-term employee commitment. Besides, the study also provides recommendations for future research.