Open AccessThe Impact of the 4th Industrial Revolution on the High-Tech Industry
Author(s) -
Sandro Trento,
Mariasole Bannò,
Giorgia Maria D’Allura
Publication year - 2018
Publication title -
symphonya
Language(s) - English
Resource type - Journals
eISSN - 1593-0319
pISSN - 1593-0300
DOI - 10.4468/2018.02.11
Subject(s) - business , manufacturing , industrial revolution , business model , value (mathematics) , industrial organization , phenomenon , high tech , marketing , commerce , computer science , physics , quantum mechanics , machine learning , political science , law
The challenges of the 4th Industrial Revolution (I40) entail new business models to improve customer value creation. So far, academic investigation into I40 has been extensively focused on large enterprises, and only marginally on SMEs. The present paper aims to answer to the following four research questions: How do manufacturing SMEs perceive the I40 phenomenon? How do manufacturing SMEs innovate their business models because of I40? How do manufacturing SMEs behave with their suppliers because of I40? How do manufacturing SMEs behave with their customers because of I40?