Open AccessGestión de la calidad total: El modelo EFQM de excelencia
Author(s) -
Javier Arístegui Fernández
Publication year - 2002
Publication title -
medifam
Language(s) - Spanish
Resource type - Journals
ISSN - 1131-5768
DOI - 10.4321/s1131-57682002001000004
Subject(s) - excellence , quality management , quality (philosophy) , process management , business , order (exchange) , health care , operations management , medicine , nursing , service (business) , marketing , engineering , political science , philosophy , epistemology , finance , law