Open AccessService quality and customer satisfaction: A case of the mobile telecommunication industry in Gweru, Zimbabwe
Author(s) -
T. Chitura,
Dube Thulani,
F. Chari
Publication year - 2019
Publication title -
southern africa journal of education, science and technology
Language(s) - English
Resource type - Journals
ISSN - 1819-3692
DOI - 10.4314/sajest.v2i2.39819
Subject(s) - mobile phone , customer satisfaction , service quality , business , service provider , quality (philosophy) , service (business) , telecommunications , marketing , computer science , philosophy , epistemology