A multiple choice decision analysis: an integrated QFD – AHP model for the assessment of customer needs | Zendy

Fabio De Felice | Zendy; Antonella Petrillo | Zendy

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A multiple choice decision analysis: an integrated QFD – AHP model for the assessment of customer needs

Author(s) -

Fabio De Felice,

Antonella Petrillo

Publication year - 2011

Publication title -

international journal of engineering science and technology

Language(s) - English

Resource type - Journals

ISSN - 2141-2839

DOI - 10.4314/ijest.v2i9.63849

Subject(s) - quality function deployment , analytic hierarchy process , computer science , rank (graph theory) , multiple criteria decision analysis , decision analysis , process (computing) , analytic network process , function (biology) , house of quality , quality (philosophy) , operations research , management science , engineering , mathematics , service quality , operations management , business , value engineering , service (business) , philosophy , customer retention , biology , operating system , epistemology , marketing , evolutionary biology , statistics , combinatorics

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