Open AccessStudents’ perception of service quality and its impact on their satisfaction in Amhara Region, Ethiopia
Author(s) -
Demeke Lakew Workie,
Haile Mekonnen Fenta,
Essey Kebede Muluneh
Publication year - 2017
Publication title -
the ethiopian journal of science and technology/ethiopian journal of science and technology
Language(s) - English
Resource type - Journals
eISSN - 2312-6019
pISSN - 1816-3378
DOI - 10.4314/ejst.v10i2.2
Subject(s) - cronbach's alpha , empathy , psychology , test (biology) , service quality , quality (philosophy) , medical education , reliability (semiconductor) , ordered logit , service (business) , social psychology , medicine , mathematics , clinical psychology , statistics , marketing , psychometrics , paleontology , philosophy , power (physics) , physics , epistemology , quantum mechanics , business , biology