Izobrazba in inovativnost zaposlenih v slovenskih hotelskih organizacijah

The author’s purpose in this article is to ascertain the differences in the attitude to innovativeness between bureaucratic and non-bureaucratic hotel organisations. He defines as bureaucratic the organisations establishing standards. As a separate issue he wishes to find out whether bureaucratic organisations employ properly educated staff or not. For this purpose he defines basic terminology: hotel industry, innovativeness, bureaucracy and knowledge, general and knowledge of tourism and hotel trade. He points out that the government is aware of the importance of innovativeness in hotel industry and tourism, whence a number of measures. In the empirical part, using statistical methods, such as the descriptive analysis and the Bonferroni test, the author establishes that there are no statistically significant differences between bureaucratic and non-bureaucratic organisations either with regard to innovativeness or the level of staff education. In this way, by using scientific method, the author rejects the often misinterpreted opinion on the influence of bureaucracy on innovativeness