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Flight Delays and Passenger Preferences: An Axiomatic Approach
Author(s) -
Bishop John A.,
Rupp Nicholas G.,
Zheng Buhong
Publication year - 2011
Publication title -
southern economic journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.762
H-Index - 58
eISSN - 2325-8012
pISSN - 0038-4038
DOI - 10.4284/sej.2011.77.3.543
Subject(s) - measure (data warehouse) , aggregate (composite) , metric (unit) , preference , duration (music) , computer science , ranking (information retrieval) , cutoff , quality (philosophy) , rank (graph theory) , operations research , mathematics , statistics , operations management , economics , physics , combinatorics , data mining , artificial intelligence , materials science , quantum mechanics , acoustics , composite material
The U.S. Department of Transportation (DOT) defines a flight as “delayed” if it arrives 15+ minutes late. The DOT “flight counting” delay definition is used to rank airline/airport service quality. An obvious caveat of counting flight delays is that the duration of delay plays no role in the delay count. The purpose of this article is to propose an aggregate delay measure that is sensitive to the distribution of time delayed among passengers. The importance of this work is that our derived delay measure reflects passenger preferences rather than the arbitrary delay cutoff established by the DOT. We model passengers' preference ordering using the criteria that passengers prefer fewer, shorter, and more equal delay times.