Open AccessCase Study on the Library Service Innovation Applying Service Design Methodology
Author(s) -
Lee Byeong-Ki
Publication year - 2016
Publication title -
hanguk munheon jeongbohak hoeji/han'gug munheon jeongbo haghoeji
Language(s) - English
Resource type - Journals
eISSN - 1598-0286
pISSN - 1225-598X
DOI - 10.4275/kslis.2016.50.3.071
Subject(s) - service (business) , service design , service innovation , computer science , knowledge management , business , marketing , service delivery framework