Open AccessA Development of Service Quality Evaluation Criteria for Academic Libraries in Korea
Author(s) -
Eung-Bong Lee
Publication year - 2016
Publication title -
hanguk munheon jeongbohak hoeji/han'gug munheon jeongbo haghoeji
Language(s) - English
Resource type - Journals
eISSN - 1598-0286
pISSN - 1225-598X
DOI - 10.4275/kslis.2016.50.1.049
Subject(s) - service quality , quality (philosophy) , service (business) , business , computer science , library science , marketing , physics , quantum mechanics