Open AccessA Theoretical Study on the Concept of 'Customer' as n Replaced Term with User
Author(s) -
Giyeong Kim
Publication year - 2008
Publication title -
hanguk munheon jeongbohak hoeji/han'gug munheon jeongbo haghoeji
Language(s) - English
Resource type - Journals
eISSN - 1598-0286
pISSN - 1225-598X
DOI - 10.4275/kslis.2008.42.2.235
Subject(s) - term (time) , customer intelligence , customer advocacy , computer science , customer to customer , voice of the customer , business , customer retention , customer relationship management , marketing , knowledge management , process management , service (business) , service quality , physics , quantum mechanics