Open AccessIs Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences
Author(s) -
Wan Peng,
Mu Zhang
Publication year - 2020
Publication title -
journal of service science and management
Language(s) - English
Resource type - Journals
eISSN - 1940-9907
pISSN - 1940-9893
DOI - 10.4236/jssm.2020.133035
Subject(s) - service (business) , computer science , business , internet privacy , marketing