Open AccessFuture Direction and Visual Analysis of Kano Model: A Literature Review
Author(s) -
Qingliang Meng,
J. Dong
Publication year - 2018
Publication title -
journal of service science and management
Language(s) - English
Resource type - Journals
eISSN - 1940-9907
pISSN - 1940-9893
DOI - 10.4236/jssm.2018.114028
Subject(s) - kano model , computer science , citation , key (lock) , data science , data mining , information retrieval , operations research , world wide web , engineering , business , marketing , service quality , computer security , service (business)