Open AccessThe Influence of Personal Characteristics on Customers’ Perception of E-Banking Service Quality and Cost Effectiveness in Vietnam
Author(s) -
Ngo Mai Trang
Publication year - 2022
Publication title -
open journal of social sciences
Language(s) - English
Resource type - Journals
eISSN - 2327-5960
pISSN - 2327-5952
DOI - 10.4236/jss.2022.101029
Subject(s) - service quality , business , marketing , perception , service (business) , quality (philosophy) , service delivery framework , reliability (semiconductor) , service provider , psychology , philosophy , power (physics) , physics , epistemology , quantum mechanics , neuroscience