Open AccessA Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
Author(s) -
Hemaid Alsulami
Publication year - 2021
Publication title -
american journal of industrial and business management
Language(s) - English
Resource type - Journals
eISSN - 2164-5175
pISSN - 2164-5167
DOI - 10.4236/ajibm.2021.119059
Subject(s) - loyalty business model , business , marketing , customer satisfaction , customer delight , customer retention , loyalty , profitability index , promotion (chess) , customer to customer , customer advocacy , customer equity , order (exchange) , customer profitability , advertising , service quality , finance , politics , political science , law , service (business)