Open AccessService Quality Gap Analysis: Comparative Analysis of Public and Private Sector Banks in India
Publication year - 2015
Publication title -
journal of accounting and marketing
Language(s) - English
Resource type - Journals
ISSN - 2168-9601
DOI - 10.4172/2168-9601.1000128
Subject(s) - public sector , private sector , gap analysis (conservation) , business , service quality , quality (philosophy) , service (business) , economic analysis , market analysis , accounting , financial system , economics , marketing , economic growth , economy , agricultural economics , ecology , philosophy , epistemology , biology , biodiversity