Open AccessAn Empirical Study of Customer Value, Customer Trust and Customer Loyalty Based on E-Commerce
Author(s) -
Yen Jo Kiang
Publication year - 2016
Publication title -
business and economics journal
Language(s) - English
Resource type - Journals
ISSN - 2151-6219
DOI - 10.4172/2151-6219.1000242
Subject(s) - loyalty business model , business , customer equity , customer value , customer retention , customer lifetime value , customer advocacy , value (mathematics) , customer to customer , customer delight , marketing , customer profitability , customer intelligence , empirical research , loyalty , economics , microeconomics , computer science , service quality , mathematics , service (business) , profit (economics) , statistics , machine learning