Assessment of patient’s satisfaction visiting a tertiary health care institute in north India | Zendy

Ramnika Aggarwal | Zendy; Madhur Verma | Zendy; Kirtan Rana | Zendy; Ankita Kankaria | Zendy

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Assessment of patient’s satisfaction visiting a tertiary health care institute in north India

Author(s) -

Ramnika Aggarwal,

Madhur Verma,

Kirtan Rana,

Ankita Kankaria

Publication year - 2020

Publication title -

journal of pharmacy and bioallied sciences

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.268

H-Index - 36

eISSN - 0976-4879

pISSN - 0975-7406

DOI - 10.4103/jpbs.jpbs_168_20

Subject(s) - medicine , likert scale , patient satisfaction , family medicine , tertiary care , confidence interval , odds ratio , health care , nursing , psychology , developmental psychology , economics , economic growth

Patient satisfaction is pertinent for measuring the performance of health-care service delivery, which is a multidimensional construct that depends on many factors. The main objective of this study was to assess the satisfaction of patients visiting a tertiary care hospital in Haryana.

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