Open AccessAssessment of patient’s satisfaction visiting a tertiary health care institute in north India
Author(s) -
Madhur Verma,
Kirtan Rana,
Ankita Kankaria,
Ramnika Aggarwal
Publication year - 2020
Publication title -
journal of pharmacy and bioallied sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.268
H-Index - 36
eISSN - 0976-4879
pISSN - 0975-7406
DOI - 10.4103/jpbs.jpbs_168_20
Subject(s) - medicine , likert scale , patient satisfaction , family medicine , tertiary care , confidence interval , odds ratio , health care , nursing , psychology , developmental psychology , economics , economic growth
Patient satisfaction is pertinent for measuring the performance of health-care service delivery, which is a multidimensional construct that depends on many factors. The main objective of this study was to assess the satisfaction of patients visiting a tertiary care hospital in Haryana.