Open AccessAssessment of service quality in special care dentistry department using SERVQUAL model
Author(s) -
Prasanthi Sitaraman,
Karpagavalli Shanmugasundaram,
Arvind Muthukrishnan
Publication year - 2020
Publication title -
journal of indian academy of oral medicine and radiology
Language(s) - English
Resource type - Journals
eISSN - 0975-1572
pISSN - 0972-1363
DOI - 10.4103/jiaomr.jiaomr_69_20
Subject(s) - medicine , servqual , referral , population , likert scale , family medicine , dentistry , service (business) , service quality , psychology , developmental psychology , economy , environmental health , economics