Open AccessMeasuring patient satisfaction: A case study to improve quality of care at public health facilities
Author(s) -
RajeevKamal Kumar,
P.R. Sodani,
Jayati Srivastava,
Laxman Sharma
Publication year - 2010
Publication title -
indian journal of community medicine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.375
H-Index - 32
eISSN - 1998-3581
pISSN - 0970-0218
DOI - 10.4103/0970-0218.62554
Subject(s) - public health , health facility , medicine , health care , pharmacy , family medicine , patient satisfaction , quality (philosophy) , outpatient clinic , medical emergency , nursing , environmental health , health services , population , economic growth , philosophy , epistemology , economics
The main objective of the study is to measure the satisfaction of OPD (Outpatient Department) patients in public health facilities of Madhya Pradesh in India.
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