Open AccessMeasuring patient satisfaction: A case study to improve quality of care at public health facilities
Author(s) -
P.R. Sodani,
Rajeev Kamal Kumar,
Jayati Srivastava,
Laxman Swaroop Sharma
Publication year - 2010
Publication title -
indian journal of community medicine/indian journal of community medicine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.375
H-Index - 32
eISSN - 1998-3581
pISSN - 0970-0218
DOI - 10.4103/0970-0218.62554
Subject(s) - public health , health facility , medicine , pharmacy , health care , family medicine , patient satisfaction , quality (philosophy) , outpatient clinic , environmental health , nursing , medical emergency , health services , population , philosophy , epistemology , economic growth , economics
The main objective of the study is to measure the satisfaction of OPD (Outpatient Department) patients in public health facilities of Madhya Pradesh in India.