Open AccessConsumer satisfaction about hospital services: A study from the outpatient department of a private medical college hospital at Mangalore
Author(s) -
K. S. Prasanna,
MA Bashith,
Suresh Sucharitha
Publication year - 2009
Publication title -
indian journal of community medicine/indian journal of community medicine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.375
H-Index - 32
eISSN - 1998-3581
pISSN - 0970-0218
DOI - 10.4103/0970-0218.51220
Subject(s) - medicine , pharmacy , patient satisfaction , family medicine , outpatient clinic , health care , quality (philosophy) , consumer satisfaction , medical emergency , nursing , marketing , business , philosophy , epistemology , economics , economic growth
Consumer satisfaction is an important parameter for assessing the quality of patient care services. There is a need to assess the health care systems regarding the consumer satisfaction as often as possible.