
Stress, anxiety, and depression among call handlers employed in international call centers in the national capital region of Delhi
Author(s) -
Dinesh Raja Jeyapal,
Sanjiv Kumar Bhasin,
A T Kannan,
M S Bhatia
Publication year - 2015
Publication title -
indian journal of public health/indian journal of public health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.381
H-Index - 26
eISSN - 2229-7693
pISSN - 0019-557X
DOI - 10.4103/0019-557x.157508
Subject(s) - anxiety , depression (economics) , public health , medicine , cross sectional study , logistic regression , stress (linguistics) , mental health , psychiatry , clinical psychology , environmental health , psychology , nursing , linguistics , philosophy , pathology , economics , macroeconomics
Call handlers employed in call centers repeatedly undergo stress in their day-to-day lives and this can have deleterious effects on their health.