A framework for successful hotel developments | Zendy

Chris Cloete | Zendy; Isabella M. Venter | Zendy

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A framework for successful hotel developments

Author(s) -

Chris Cloete,

Isabella M. Venter

Publication year - 2013

Publication title -

south african journal of economic and management sciences

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.277

H-Index - 17

eISSN - 2222-3436

pISSN - 1015-8812

DOI - 10.4102/sajems.v10i2.584

Subject(s) - business , hotel industry , revenue , hotel design , service (business) , marketing , property market , property management , property (philosophy) , value (mathematics) , hospitality industry , hotel management , process management , tourism , computer science , finance , philosophy , real estate , epistemology , machine learning , political science , law

Although there are similarities between hotel and other commercial property developments, hotel development has unique characteristics and requires specific management expertise. Hotels are usually ’single-use’ properties, whose primary revenue is generated from a service-based industry. They have a market value directly related to their ability to generate future net income by means of their operations. The essence of successful hotel property development lies in understanding these unique characteristics.Various critical success factors for hotel development are identified in this article, and incorporated into a hotel property development framework, establishing a practical ‘road map’ for successful hotel developments. The validity of the proposed hotel property development framework has been assessed by intensive direct interviews with hotel development professionals

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